Privacy Policy

Vitalis – Cliniques de soins chiropratiques (hereinafter referred to as Vitalis) is committed to protecting your privacy. As such, measures have been put in place to safeguard personal information collected by our informationmanagement system, its use, and the disclosure of certain information to third parties, where applicable.

This Privacy Policy (hereinafter referred to as the Policy) outlines how Vitalis protects the personal information it holds, in accordance with the requirements of applicable laws regarding the protection of personal information to which it is subject, as well as any other relevant laws and regulations in this field.

This Policy does not apply to information that is publicly available under these legislations.

Responsibility

Vitalis is responsible for protecting the personal information it holds or entrusts to a third party, as the case maybe.

Vitalis ensures that its employees and third parties with whom it conducts business protect the confidentiality of personal information to which they have access, regardless of the nature of their support and the form in which the information is accessible.

Personal information

Personal information collected by Vitalis includes: first name, last name, date of birth, health insurance number, postal address, email address, phone number, emergency contact, family doctor, referral, credit card number, insurance plan, medical information.

Collection of Personal Information and Purpose

Vitalis uses the personal information collected only for the following purposes: identification, communication, updating medical records, appointment scheduling, billing. Vitalis collects personal information through the electronic form "Initial Examination Questionnaire" generated by the information management system "Jane Software Inc."

Consent, Collection, Use, and Disclosure

Vitalis obtains the patient's consent before collecting, using, or disclosing personal information to third parties, except as provided by law. Under no circumstances will Vitalis use or disclose personal information without the patient's consent unless authorized or required to do so by applicable legislation.

Retention Period

Vitalis retains personal information for a period of seven years following its last use, unless the law provides for a different retention period.

Security Measures

Vitalis protects personal information through appropriate physical, technical, and administrative security measures to prevent any security incidents or breaches of confidentiality.

Access and Correction of Your Personal Information

It is important that the personal information held in your file is up to date. Please inform Vitalis of any subsequent changes or update this information by accessing your electronic account directly.

Policy Updates

Vitalis will notify patients, staff, and relevant third parties of updates to its Privacy Policy by email and on its website.

Contact us

To provide feedback, exercise your rights, file a complaint, or for any other questions related to the Privacy Policy, please contact the person responsible for the protection of personal information: Céline Normand at 514-712- 4476.

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Cliniques de soins chiropratiques

514-712-4476 ∙ info@cliniquevitalis.com

PRIVACY POLICY – Update : Septembre 20, 2023